304 Hazelwood Street, UNIT 4
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Hi, we’re Carrie and Raul Palacios, proud owners of TemperaturePro North Austin. After years in the corporate world, we realized we wanted something more—work that let us serve our community, solve real problems, and build a business where people always come first. That vision led us to the HVAC industry and to bringing TemperaturePro to Williamson County.
As a woman-owned, family-operated business in a traditionally male-dominated field, we take pride in combining heart and expertise to deliver comfort you can trust. Carrie’s background in nursing brings a natural focus on care and connection, while Raul’s problem-solving and operational skills ensure our solutions are smart, reliable, and built to last.
When we’re not helping customers create comfortable homes, you’ll find us spending time with our family, traveling to the beach, or cheering on Texas sports. For us, TemperaturePro is more than a business—it’s a promise to treat every customer like a neighbor and every home like our own.
Mission: To provide reliable, quality services to our customers, with the highest degree of integrity. We stand behind our work 100%
Vision: Creating lasting comfort with reliable care, efficient solutions and a commitment to our community.
Core Values:
Our Culture:
At TemperaturePro, we’re not here to sell you something you don’t need—we’re here to educate, empower, and serve. From transparent pricing to friendly technicians who explain every step, we aim to build long-term trust, not short-term sales.
We want our customers to feel respected, informed, and completely taken care of. That’s why we stand behind our work with industry-leading warranties and a 100% satisfaction promise.
We believe businesses should be a force for good. That’s why we proudly support local nonprofits through our Comfy Cares program. Right now, a portion of every new HVAC system we install goes to Yesterday’s Gone, a local organization helping those recovering from trauma and addiction.
In the past, we’ve also supported Safe in Austin, an animal sanctuary helping children with special needs, and we regularly contribute to neighborhood schools, community events, and fundraisers. We’re also active members of local business networks, including BNI and our area Chamber of Commerce.
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